Inquiry about the West Bay Hotel's Temporary Staff Advertisement
ANNOUNCER: Section 1. You will hear a man telephoning to ask about a job in a hotel. First, you have some time to look at questions 1 to 4. You will see that there is an example that has been done for you.
WOMAN: Hello, West Bay Hotel. Can I help you?
MAN: Good morning. I'm ringing about your advertisement in the Evening Gazette.
WOMAN: Is that the one for temporary staff?
MAN: That's right.
ANNOUNCER: The advertisement is for temporary staff, so temporary has been written in the space. Now we shall begin. You should answer the questions as you listen because you will not hear the recording a second time.
WOMAN: Hello, West Bay Hotel. Can I help you?
MAN: Good morning. I'm ringing about your advertisement in the Evening Gazette.
WOMAN: Is that the one for temporary staff?
MAN: That's right.
WOMAN: The person responsible for that is not here today, but I can give you the main details.
MAN: Yes, please. What kind of staff are you looking for?
WOMAN: At the moment we need waiters. There was also a position for a cook, but that has already been filled.
MAN: I see. What are the working hours?
WOMAN: There are two shifts. The day shift runs from 7:00 to 2:00, and the late shift runs from 4:00 to 11:00.
MAN: Can employees choose which shift they prefer?
WOMAN: No. Staff members usually alternate shifts each week.
MAN: What about days off?
WOMAN: You get one day off each week. You can usually choose the day, but it must remain the same day every week.
MAN: And what is the rate of pay?
WOMAN: The pay is £5.50 per hour, and this includes a break.
MAN: Do staff have to go home to eat?
WOMAN: No. You can have a meal at the hotel, and it is completely free.
MAN: That sounds good. So I would earn around £231 per week.
WOMAN: You would also receive tips. Our guests are usually quite generous.
ANNOUNCER: Before you hear the rest of the conversation, you have some time to look at questions 5 to 10.
MAN: Is there a uniform?
WOMAN: Yes. You need to wear a plain white shirt and dark trousers. The hotel does not supply these.
MAN: That's fine. I already have trousers. I just need to buy a few shirts.
MAN: Do I need anything else, like a waistcoat?
WOMAN: You must wear a jacket, but the hotel will lend that to you.
MAN: Do you know the starting date?
WOMAN: Yes. It should be around the 28th of June, in time for the summer season.
MAN: That's perfect. I'm available from the 10th.
WOMAN: You will need to speak to the service manager. Her name is Jane Urwin.
MAN: When is the best time to call?
WOMAN: Please call tomorrow morning. She usually starts checking rooms at midday, so call before that.
WOMAN: Her direct phone number is 832009.
MAN: Thank you.
WOMAN: She will also ask you for a reference, someone who can vouch for you.
MAN: That's fine.
WOMAN: You're welcome.
ANNOUNCER: That is the end of Section 1. You now have half a minute to check your answers.
