ANNOUNCER:Section 1, Gavin, a newly arrived student, wants to insure the contents of his apartment.He calls an insurance agent to ask for information.First, you have some time to look at questions 1 to 6.You will see that there is an example that has been done for you.On this occasion only, the conversation relating to this will be played first.
DIANE:Good morning, Diane Davies.Can I help you?
GAVIN:Yes, I'd like to get some insurance for the contents of my home.
DIANE:Fine.Uh. When did you move into the house?
GAVIN:A couple of weeks ago, and it's an apartment actually.I was told by the landlord that it would be a good idea to get some insurance for the furniture and other personal possessions.
ANNOUNCER:Gavin moved into his apartment 2 weeks ago, so B has been circled.Now we shall begin.You should answer the questions as you listen, because you will not hear the recording a second time.Listen carefully to the conversation and answer questions 1 to 6.
DIANE:Good morning, Diane Davies.Can I help you?
GAVIN:Yes, I'd like to get some insurance for the contents of my home.
DIANE:Fine.Uh. When did you move into the house?
GAVIN:A couple of weeks ago, and it's an apartment actually.I was told by the landlord that it would be a good idea to get some insurance for the furniture and other personal possessions.
DIANE:Fine.Well, uh, let's get some details.What kind of apartment is it?
GAVIN:It's a 2 bedroom apartment.
DIANE:Huh, uh, what floor is it on?
GAVIN:Um. Why do you need to know that?
DIANE:Because it affects the cost of the insurance.An apartment on the ground floor isn't as protected as others.And there's more chance of a break-in.
GAVIN:Really?I didn't know that.Um. It's on the third, no, uh, 2nd floor.
DIANE:Second...and how much is the rent?
GAVIN:It's $615 per month.
DIANE:Good.And where is it located?
GAVIN:In Biggins Street, South Hills.
DIANE:I see, and what things did you want to insure?
GAVIN:Well, what do you recommend?
DIANE:Well, uh, the most important things are those which you would normally find in a home.Things like the television, fridge, and so on.
GAVIN:I see.Well, I've got a fridge and a stereo system which I've just bought from a friend.
DIANE:And how much did you pay for the fridge?
GAVIN:Uh. $450.
DIANE:Uh, so, 50 or 15?
GAVIN:50.And the stereo system cost $1,150.
DIANE:Uh. Have you got a television?
GAVIN:Yes, but it's very old, and not worth much.
DIANE:OK, uh, well, is there anything else you want to insure?
GAVIN:Yes, I've got a couple of watches and my CDs and books.
DIANE:How much do you think they're worth?
GAVIN:The watches are worth $1,000.
DIANE:For both of them?
GAVIN:No, each one, and all together, the CDs and books cost me about $400.
DIANE:OK, so the value of everything you want to insure is $4,000.
GAVIN:Hmm, how much will the insurance cost?
DIANE:Let me see $4,000 divided by plus 10% right, so, this kind of insurance, uh, that's private contents insurance.Um. It comes to yeah, $184 for a 12 month period.
GAVIN:$184 well, that sounds pretty good.OK, I'll take that policy.
ANNOUNCER:Before the conversation continues, you have some time to look at questions 7 to 10.Now listen carefully and answer questions 7 to 10.
GAVIN:Can I arrange the policy over the phone?
DIANE:Sure, just let me get the details down.So, that's Mr Gavin Murray.
GAVIN:That's MURRAY.And the address is 16C.Biggins Street, South Hills.
DIANE:OK, 16C, Biggins Street.South Hills.
GAVIN:That's right.It's two words, 'South Hills'.
DIANE:And your date of birth is?
GAVIN:12 of November 1980.
DIANE:And your contact number?
GAVIN:Home phone number is 98724855.
DIANE:Right, and you're Australian?
GAVIN:No, I was born in London, although my mother is from Tasmania.
DIANE:Oh, really?Whereabouts?
GAVIN:Hobart.
DIANE:I see.Interesting place.Now, are you working at the moment?
GAVIN:No.I'm a full-time student at Sydney University.
DIANE:Right, good.
ANNOUNCER:That is the end of section 1.You will now have half a minute to check your answers.
