ANNOUNCER:Section 1, you will hear a man talking to the customer services manager of a bank.First, you have some time to look at questions 1 to 5.You will see that there is an example that has been done for you.On this occasion only, the conversation relating to this will be played first.
PIETER:Good morning, I'd like to open a bank account, please.
WOMAN:Certainly.If you'd like to take a seat, I'll just get some details from you.It won't take long.
PIETER:Thanks.
WOMAN:Is it a current account or a deposit account you wanted?
PIETER:A current account.
ANNOUNCER:The man wishes to apply for a current account, so current has been written in the space.Now we shall begin, you should answer the questions as you listen.Because you will not hear the recording a second time.Listen carefully, and answer questions 1 to 5.
PIETER:Good morning, I'd like to open a bank account, please.
WOMAN:Certainly.If you'd like to take a seat, I'll just get some details from you.It won't take long.
PIETER:Thanks.
WOMAN:Is it a current account or a deposit account you wanted?
PIETER:A current account.
WOMAN:Right.I've got the application form here then. We have different types.I see you've got our leaflet there.
PIETER:I've decided on the one called 'Select'.
WOMAN:Right, that's fine.So, first of all, can I have your full name please?
PIETER:Yes, it's Pieter Henes.That's PIETER.
WOMAN:Is it HENNES?
PIETER:Uh, only one N actually, it's a less common spelling of the name.
WOMAN:Oh, right.OK, and what's your date of birth please?
PIETER:The 27th of the 1st, 1973.
WOMAN:Right.And will this be a joint account?
PIETER:No, just myself.
WOMAN:OK, fine.And where are you living, Mr Henes?
PIETER:15. Riverside.
WOMAN:Is that all one word?
PIETER:Yes.
WOMAN:Exeter?
PIETER:Yes.
WOMAN:How long have you been at your present address?Er, Is it more than two years?
PIETER:Ah, just two weeks actually.I only arrived in the country a month ago.I'm from Holland.
WOMAN:Oh, that's fine.But we normally ask for a previous address in that case.
PIETER:Oh, yes.Well, it's Rielsdorf 2.That's RIELSDORF 2, Utrecht.
WOMAN:Holland.OK, thank you.Do you have a daytime telephone number?
PIETER:Yes, I think the number at my office is 6 0 6 2 9 5.Um, just a minute, I'd better check.Oh, no, sorry, 6 1 6.I'm not used to it yet.Would you like my home number too?
WOMAN:Yes, please.
PIETER:It's 7 9 6 4 3 1.
WOMAN:Are they both local numbers?
PIETER:Yes.
ANNOUNCER:Before you hear the rest of the conversation, you have some time to look at questions 6 to 10.Now listen and answer questions 6 to 10.
WOMAN:Right. And your occupation?
PIETER:Well, I'm in Britain as a project manager, but that's not my main job.I'm an engineer by profession.
WOMAN:I see.I think I'll put that then, it's shorter.Now we usually ask for a piece of information which we can use to check your identity for security reasons, you know, if you phone us.
PIETER:Like, erm, my wife's first name?
WOMAN:Mother's might be better, it's less likely to be known.
PIETER:OK, hers is Siti.
WOMAN:Siti?
PIETER:Yes, SITI.It's Indonesian.
WOMAN:Fine.And how much would you like to open your account with?We usually ask for a minimum sum of £50 that's about 75 euros.
PIETER:Well, I'm going to transfer 2,000 euros from my Dutch account, uh, just till I get paid.Uh. In fact, I wanted to ask you about that.What's the best way to do it?
WOMAN:It depends which bank you're with.
PIETER:It's the Fransen Bank in Utrecht.
WOMAN:OK, fine.I'll check that in a minute.If we have links with them, we can do a direct transfer, but it's not a big problem either way.Let's see, how often would you like to receive statements?
PIETER:I haven't really thought. Um, what's the usual thing?
WOMAN:It's up to you.Some people like them weekly.
PIETER:Oh, no, that's too often.Can I have them sent once a month?
WOMAN:Yes, that's fine.Is there anything else?
PIETER:I was thinking of registering for your internet service at some stage.
WOMAN:Oh, yes.Would you like me to send you information about that?
PIETER:Oh, please, yes.
WOMAN:And would you like to receive information about the bank's other services?Insurance, loans, anything like that?
PIETER:Hmm. I don't think so, thanks.
WOMAN:That's OK, then.And one last thing, if you agree.
ANNOUNCER:That is the end of section 1.You now have half a minute to check your answers.
